Legal & Privacy
Cookie Policy
Information about how Regent Psychiatry Ltd uses cookies and similar technologies on this website.
Last updated: 22 August 2026
Introduction
This Cookie Policy explains how Regent Psychiatry Ltd (“Regent Psychiatry”, “we”, “us” or “our”) uses cookies and similar technologies when you visit:
https://regentpsychiatry.co.uk/
It explains what cookies are, why they may be used, the different categories of cookies that may operate on our website and the choices available to you.
This Cookie Policy should be read alongside our Privacy Policy , which explains more generally how Regent Psychiatry collects, uses and protects personal information.
What Are Cookies?
Cookies are small text files or pieces of information placed on or accessed from your computer, smartphone, tablet or other device when you visit a website.
Cookies can perform a number of functions. For example, they may help a website:
- operate correctly;
- maintain security;
- remember user preferences;
- understand how visitors use the website;
- identify technical problems;
- improve performance and functionality; or
- support third-party services embedded within a website.
Similar technologies may perform comparable functions, even where they are not technically described as cookies. References to “cookies” in this policy therefore include similar storage and access technologies where appropriate.
Why We Use Cookies
Regent Psychiatry may use cookies and similar technologies for purposes including:
- enabling the website to function properly;
- helping maintain website and information security;
- remembering choices or preferences;
- maintaining forms or website functionality;
- understanding website performance;
- identifying and resolving technical problems;
- understanding how visitors interact with our website;
- improving website usability and navigation; and
- supporting third-party functionality where such services are used.
Our use of cookies does not change our commitment to protecting the confidentiality of patient and clinical information. Website tracking technologies are not intended to be used to disclose confidential psychiatric or clinical information for unrelated advertising purposes.
Types of Cookies
Strictly Necessary Cookies
These cookies are required for the website or a service you have requested to operate correctly.
They may be used for purposes such as:
- maintaining website security;
- protecting forms against abuse or malicious activity;
- remembering privacy or cookie choices;
- maintaining technical website functionality; and
- enabling services specifically requested by a visitor.
Where a cookie falls within an applicable legal exemption, consent may not be required before it is placed or accessed.
Functional Cookies
Functional cookies may be used to provide enhanced website features or remember choices that affect how the website appears or operates.
Depending on the particular technology, its purpose and the applicable legal requirements, these cookies may require consent or may fall within an applicable exemption.
Analytics and Statistical Cookies
These technologies may help us understand how our website is being used. For example, they may provide information about:
- pages visited;
- how visitors arrived at the website;
- general website traffic;
- approximate duration of visits;
- browser or device type;
- website errors; and
- general patterns of website usage.
Some statistical technologies may qualify for an exemption from consent where the requirements of UK law are satisfied. Where an exemption does not apply, we will seek consent before using non-essential analytics technologies where required.
Advertising and Marketing Cookies
Advertising or marketing cookies can be used to track activity across websites, build profiles of interests or deliver personalised advertising.
If Regent Psychiatry uses these technologies, they will not be activated unless the applicable legal requirements have been satisfied, including obtaining consent where required.
Regent Psychiatry does not intend to use confidential clinical or psychiatric information for behavioural advertising.
Third-Party Cookies
Some website functionality may be supplied by external organisations. Depending on the services installed on the website, these organisations may place or access cookies or similar technologies.
Examples could include services relating to:
- website analytics;
- maps;
- embedded media;
- video conferencing;
- appointment systems;
- security services;
- payment services; or
- other embedded website functionality.
Where a third party acts as an independent controller, its own privacy and cookie information will apply to its processing.
Session and Persistent Cookies
Session Cookies
Session cookies usually remain on your device only while your browser session is active and are generally removed when the browser is closed.
Persistent Cookies
Persistent cookies can remain on your device after you close your browser until they expire or are deleted. Their duration will depend on the particular cookie and its purpose.
Cookie Consent
Where consent is legally required for a cookie or similar technology, we will seek your consent before that technology is activated. Consent-dependent analytics or marketing scripts should remain blocked until the appropriate consent signal has been received.
Our cookie banner or preference mechanism should provide clear, equally accessible choices to:
- accept all optional cookies;
- reject all optional cookies;
- choose individual categories such as Analytics or Marketing;
- save a customised selection; and
- change or withdraw consent later.
Strictly necessary technologies and other technologies covered by an applicable legal exemption may operate without consent where permitted by law.
Refusing optional cookies should not prevent you from accessing the main information available on the Regent Psychiatry website, although certain optional features may function differently or become unavailable.
How Cookie Consent Is Implemented
Regent Psychiatry uses a consent-first approach for non-essential cookies and similar technologies.
Analytics, advertising, marketing and similar non-essential tracking technologies must not be activated before the visitor has made the relevant consent choice, unless a specific legal exemption applies.
This includes, where installed or used on the website, technologies such as:
- Google Analytics;
- Google Ads conversion tracking or remarketing;
- Meta Pixel or other Meta advertising technologies;
- Microsoft Clarity;
- LinkedIn Insight Tag;
- other advertising, profiling or conversion pixels;
- non-essential embedded third-party content; and
- other analytics or marketing technologies requiring consent.
Where consent is required, these technologies should only be loaded after the visitor selects the relevant category, such as Analytics or Marketing.
Choosing Reject Optional Cookies must leave strictly necessary cookies available while preventing consent-dependent analytics and marketing technologies from loading.
Visitors must also be able to withdraw or change consent as easily as they gave it. A persistent or readily available Cookie Settings control should therefore remain accessible after the initial banner has been dismissed.
Changing Your Cookie Preferences
Where our website provides a cookie preference tool, you can use it to review or change your choices.
If available on the website, select:
You may also be able to delete or block cookies through your internet browser.
Please note that deleting cookies may also remove stored website preferences, including a record of choices you previously made.
Browser Controls
Most modern browsers allow you to manage cookies through their settings.
Depending on your browser, you may be able to:
- view cookies stored on your device;
- delete individual cookies;
- delete all cookies;
- block cookies;
- block third-party cookies; or
- receive a warning before a cookie is stored.
Blocking all cookies may affect the operation of certain website features, including functionality that relies on cookies to work correctly.
Cookies and Personal Data
Some cookies and similar technologies may involve the processing of information that constitutes personal data.
This can include information such as:
- IP addresses;
- online identifiers;
- device information;
- browser information;
- website usage information; or
- unique cookie identifiers.
Where personal data is processed through cookies or similar technologies, it will be handled in accordance with applicable UK data protection law and our Privacy Policy .
Health and Clinical Information
Regent Psychiatry provides specialist psychiatric services, and we recognise that information concerning mental or physical health can be particularly sensitive.
General website analytics should not be treated as part of your clinical record merely because you visit the Regent Psychiatry website.
Where information submitted through an appointment, referral or contact process subsequently becomes part of your clinical record, it will be handled under the appropriate healthcare, confidentiality and data protection arrangements described in our Privacy Policy.
Third-Party Services
Our website may contain links to, or functionality provided by, other organisations.
When you interact with an external service, the provider may process information under its own privacy and cookie policies.
Regent Psychiatry does not control cookies placed directly by an independent third-party website after you leave our website.
We recommend reviewing the relevant provider's privacy information where you use an external service.
Cookies Used on This Website
The exact cookies used by the website may change as our website, security systems and service providers are updated.
Where appropriate, our cookie consent or preference mechanism will provide current information about the categories of cookies detected on the website.
| Category | Purpose | Consent |
|---|---|---|
| Strictly Necessary | Website operation, security and essential functionality. | Not normally required where an applicable exemption applies. |
| Functional | Enhanced functionality and website preferences. | Depends on purpose and applicable exemption. |
| Analytics / Statistical | Understanding website performance and usage. | Depends on implementation and whether an applicable exemption applies. |
| Marketing | Advertising, profiling or measurement where used. | Consent required where applicable. |
| Third Party | External features or embedded services. | Depends on the technology and purpose. |
The specific cookie names, providers and expiry periods shown to visitors must match the technologies actually installed and active on regentpsychiatry.co.uk. Whenever analytics, advertising or other third-party tracking is added or removed, the consent platform and this policy should be reviewed.
The website should be tested in a fresh browser session before consent is given to confirm that consent-dependent services do not fire. The same test should be repeated after rejecting optional cookies and after granting each category of consent.
Applicable Law
Our use of cookies and similar technologies is intended to comply with applicable UK privacy and data protection law, including:
- the UK General Data Protection Regulation (“UK GDPR”);
- the Data Protection Act 2018;
- the Privacy and Electronic Communications Regulations 2003 (“PECR”), as amended; and
- other applicable UK legislation governing storage and access technologies.
UK rules distinguish between technologies that require consent and technologies that may operate under specified exemptions.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- changes to our website;
- changes to cookies or similar technologies;
- changes to third-party services;
- changes to our privacy practices; or
- changes in legal or regulatory requirements.
When this policy is updated, the revised version will be published on this website and the “Last updated” date at the top of the page will be changed accordingly.
Contact
Questions about cookies?
If you have any questions about this Cookie Policy or how Regent Psychiatry uses cookies and similar technologies, please contact us.
Longfield, DA3 7HY